This Privacy Policy explains our policy regarding the collection, use and disclosure of your personal information. As we update and expand our services, this policy may change, so please refer back to it periodically. By accessing our Web site or using our services, you consent to our information practices. The company has taken all reasonable steps to safeguard personal data subject to Greek law (L. 2472/97), a binding scheme or contract.

The company undertakes that all personal data, obtained will not be used inappropriately, will not be sold or otherwise granted to third parties. Specifically, under current legislation, the company has the right within its business to keep records of customers and cannot disclose to any third party. The company reserves the right to provide statistical information to suppliers without reference data.  Young people under 18 years must receive permission from their parents or guardians before submitting their personal data.


Collection and Use of Information


Personal information means information that can be used to identify and contact you, and more specifically your name, postal delivery address, e-mail address, payment method (e.g., credit card) and telephone number, as well as other information when such information is combined with your personal information. No credit card information is stored or even viewed by We only receive an approval reference number from our bank.


When you register or re-register at our Web site, we ask you to supply us with personal information so that we can provide, enhance and personalize our services and marketing efforts. For similar reasons, we may supplement the personal information you provide with publicly available information about you. We use this personal information to process your registration, your orders and your payments, and to communicate with you on these and other topics.

We may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to inform you on the status of your order.


We keep track of your interactions with us, including but not limited to your site activity, products selection, payment history and correspondence as well as any instant movie viewing, magazine readership, and related activity. We use this information for such purposes as providing recommendations on products we think will be enjoyable, personalizing the site to better reflect particular interests, helping us to quickly and efficiently respond to inquiries and requests and to otherwise enhance the service we offer to our customers. We also provide analyses of our users in the aggregate to prospective partners, advertisers and other third parties. We may also disclose and otherwise use, on an anonymous basis, consumption habits, commentary, reviews and other non-personal information about customers.


How you can access and if necessary change the personal information obtained?

If for any reason you are concerned that the personal information held by our eshop is not correct, please visit the website and, after logging into the site using the My Account/Your Details menu on the home page; your personal information will be made available for review and change. Only you may access your personal data from the website using the email address and your password.

If you prefer, you may contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will amend your personal details.


Links to Other Sites


The Web site contains links to sites operated by third parties whose policies regarding the handling of personal information may differ from ours. While we endeavour to associate with reputable sites, our company cannot be responsible for the information handling practices of these other sites. For any technical information regarding our web site please contact




This website is a business and commercial site. As such, while individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian and subject to our Terms of Use. In addition, one must be over 18years to make a purchase on this website


Viewing and Updating Your Information on


You are responsible for updating and maintaining the truth and accuracy of the personal information you provide to us relating to your account. If you want to update your contact information or change your payment method, you should do so by visiting the My Account/Your Details section of our Web site. You must be signed in to access Your Account.


Disclosure of Personal Information


We use other companies, agents or contractors to perform services on our behalf. For example, we have partnered with other companies to personalize and optimize our Web pages, process credit card transactions, collect debts analyse and enhance data, including customers' interaction with our site, and process consumer surveys. In the course of providing such services, these other companies may have access to your personal information. These companies are not permitted to use your personal information except for the purpose of providing the services we request of them. We also reserve the right to disclose personal information when we reasonably believe disclosure is required by law, if we reasonably believe disclosure is necessary to establish or exercise legal rights, or in situations involving potential threats to physical safety.

In the event that the company is acquired by or merged with a third party, we reserve the right, to sell or otherwise transfer the personal information we have collected as part of that transaction provided that such third party continues to honour our privacy policy.

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Personal data collection


The company collects personal information in several ways when you place an order or register for a service offered by us. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, and home address and shipping address (es) so that we can process and fulfil your order. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.




The company takes information security very seriously and uses reasonable administrative, technical and managerial measures to protect your personal information from unauthorized access. For example, we utilize Secure Sockets Layering, an industry-standard protocol for certain of your transmissions to us, in order to encrypt the personal information that you send to us through the registration and sign up process. We store your email address and payment method information in an encrypted form.

You are responsible for maintaining the confidentiality of your account information and for restricting access to your computer or mobile device through which you access your account. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to the site. By using this Web site, or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site.


Changes to This Policy


As we update and expand our services, we may make changes to this policy. You should check back for updates to this policy from time to time. This policy will be amended from time to time without prior notice to users.




If you have questions concerning your account, please contact us. If you have questions concerning this privacy policy, please contact us via the contact form or via e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.


Your Consent


By visiting www. you are accepting and consenting to the practices described in this Privacy Policy and the Terms of Use.



“Coya Artesanato” is committed to protect your privacy on the Internet. We believe that it is important for you to know what we do with your personal information. When it comes to consumer data collected electronically, “Coya Artesanato” will provide notice, choice, access and security in ways described below. In general, you, as our customer, can visit “Coya Artesanato” on the World Wide Web without having to reveal any personal information that you do not want to disclose.

The personal information that you provide, will be used by “Coya Artesanato”. The main purpose of the selection of this information is to help us improve our Marketing and Customer Service.

Occasionally, we may contact you to provide you with information about products or services that we think may be of interest to you. If you would prefer not to receive this type of information then please let us know and we will ensure that you are not contacted. Remember, however that this will mean that we cannot send you information about any special offers or discounts that may benefit you.

We will not pass your details to any third party or company, except those that we use to perform statistical analysis or manage communications on our behalf.

Our web servers collect domain names and not the e-mail addresses. This information may be aggregated on a "no names" basis just to measure the number of visits, average time spent on the site, or pages viewed. Our web servers also seek (as many Web sites do) to place a "cookie" (a small data file) on your computer's hard drive which allows the server to recognize the computer when it visits again. This helps track statistical information about navigation through our site. This cookie is not used to obtain your name or any personal data, and the information that is tracked is used only for internal purposes, such as to improve site navigation. “Coya Artesanato” uses these data to measure the usage of, and improve the content of our sites.

In an effort to make your visit both efficient and safe, all transfers of personal information via this site meet “Coya Artesanato” rigorous Internet security standards.

Occasionally, our site may contain electronic links to other sites. In case you choose to go to those sites, their own privacy policy and privacy preferences will apply.

If you feel that the “Coya Artesanato” Web site ( and is not abiding by its posted privacy policy, contact the Webmaster or send your concerns to “Coya Artesanato” Office.